Contact
Email admin@tapseoul.com. Include your phone model, operating-system version, TapSeoul version and the steps that led to the issue. Avoid sending full card numbers or private photos.
Which cards are supported?
Supported physical prepaid T-money cards on compatible NFC phones. Mobile transit cards, bank cards and other card types are not currently supported.
Can I save several cards?
Yes. Scan cards one at a time. Each recognized card keeps its own nickname and the balance from its last scan.
Is the saved balance live?
No. A saved card shows the balance at the time of its last scan. Scan the card again to update it. Optional Beta reading can show recent records returned by a card. These records have not been verified against real transactions: amounts, dates and types may be incorrect or missing. They are not a complete ride or payment history.
Can I restore records on another phone?
TapSeoul has no account sync or in-app backup/restore. Your records are local. Uninstalling the app or clearing its data erases them, and TapSeoul cannot restore them on a new phone.
Do I have to allow photos or location?
No. You can mark visited places manually. Photos and one-time location are optional ways to find places.
Does it reload my card?
No. TapSeoul only reads supported cards. It does not make payments or reload a balance.